Privacy Policy

1. Introduction

This Privacy Policy describes how Forelskets Softwares Pvt Ltd ("we", "us", "our") collects, uses, stores, and protects personal information when you visit our website, use our products (Skulam ERP, MahinePe, Face Recognition Attendance System), or contact us.

2. Information We Collect

• Name, email address, phone number, and company details submitted via contact forms
• Billing and transaction information processed through payment gateways
• Usage data, IP address, browser type, and cookies for analytics and security
• Account credentials and product usage data for registered users

3. How We Use Your Information

• To provide, maintain, and improve our software products and services
• To respond to inquiries, support requests, and demo bookings
• To process payments and send invoices or receipts
• To send service updates, security alerts, and marketing (with consent)
• To comply with legal obligations and prevent fraud

4. Data Sharing

We do not sell your personal data. We may share information with trusted service providers (hosting, payment gateways like Razorpay, email/SMS providers) strictly for delivering our services, under confidentiality agreements.

5. Data Security

We implement industry-standard security measures including encryption, access controls, and secure cloud infrastructure to protect your data.

6. Your Rights

You may request access, correction, or deletion of your personal data by contacting us at contact@forelskets.com. See our Data Deletion Policy for details.

7. Cookies

We use cookies to improve website functionality. See our Cookie Policy for more information.

8. Changes

We may update this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.